Once Again, Facebook Ignores Mobile

January 17, 2013

Hard to believe, we had a big announcement this week in which Facebook completely ignored mobile. It may be time to say it. Facebook doesn’t get mobile and maybe it never will. Read my full commentary on my TechTarget View from Above blog. Photo Credit: CanStockPhoto Tweet

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Unfortunately, your data usually belongs to the service

January 7, 2013

While many online services have acquiesced when it comes to content ownership, all the valuable data associated with that content, usually belongs to the service — and it’s time we stood up for our data as vigorously as we do our content. Read my full commentary on FierceContentManagement. Photo credit: CanStockPhoto Tweet

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Nokia customer service takes on social media

January 4, 2013

Nokia customer care representatives have been engaging customers directly on consumer social networks and working to solve their problems before they become larger issues. Read my full article on CITEworld. Photo Credit: (c) Can Stock Photo Tweet

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David Meerman Scott’s World Wide Rave Now Free eBook

January 2, 2013

Author David Meerman Scott announced today he was making his book, World Wide Rave available as free download on Kindle, Nook, Kobo, iPad, and as PDF. This is an incredible opportunity to read a content marketing book that’s full of good advice and real-world examples. I highly recommend you download it and read it. For [...]

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It’s simple: You own your content on online services

January 2, 2013

In my latest FierceContentManagement Editor’s Corner, I discuss content ownership in light of the Instagram controversy that occurred just before the break. It’s simple really. You own your content, but it’s a fight we’ll probably have to repeat each time an online service needs to find a way to make money. Read my full commentary [...]

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Pew: Sixty Percent of Americans are on Social Networks

December 27, 2012

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Instagram terms are social networking suicide

December 18, 2012

By now you’ve probably heard that Instagram, the photo sharing social network, which is owned by Facebook, has decided it owns your photos instead of you and can use them in ads or anywhere else without permission. Oh and it doesn’t matter if you’re a minor — and if you don’t like it, you can [...]

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How Avanade broke free of the email trap

November 30, 2012

Here’s a story of how one company moved from using email as their de facto collaboration platform to an online social network where they used email mostly to push traffic back to the network. And you could a learn a lot from how they did it. Read my full story on CITEWorld. Photo Credit: Creatas Tweet

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5 things that can go wrong in online communities — and how to avoid them.

November 29, 2012

We all know that having online communities inside the enterprise can reap lots of benefits, but it’s not always a smooth process. Here are 5 things that could wrong — and how you can avoid them. Read my full post on CITEworld. Tweet

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8 Business Starter Tips for Social Media Success

November 27, 2012

Guest post by Jimmy Wentz image courtesy of blog.hubspot.com Social media today has quite a powerful influence in our world. It can topple regimes, make and break careers, and even help elect a president However, diving into social media, especially for first-timers, can prove to be a daunting (even scary) task. New business owners (especially [...]

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